SMS Terms & Conditions

Effective Date: July 14, 2025

Last Updated: July 14, 2025

These SMS Terms & Conditions (“Terms”) govern your participation in the text message (SMS) communications program offered by Royal Ridge Builders (“we,” “our,” or “us”). By opting in to receive SMS communications from us — including appointment reminders, confirmations, and project-related updates — you agree to the following terms and our overall Privacy Policy.

If you do not agree with these Terms or no longer wish to receive SMS messages, you may opt out at any time by following the instructions outlined below.

1. Text Messaging Policy Overview

Royal Ridge Builders may use SMS (text messaging) to communicate directly with clients and prospective clients. These messages may include appointment reminders, confirmations, follow-up scheduling, service updates, and general communication related to your requested services.

By submitting your phone number through our website, estimate request forms, or any other contact method, you consent to receive SMS communications from Royal Ridge Builders.

2. Opting Out of SMS

You can cancel SMS services at any time. To opt out, simply reply “STOP” to any text message you receive from us. Once we receive your request, we will send a final confirmation to acknowledge that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you choose to opt back in at a later date.

To re-subscribe to SMS updates, you can request it through one of our forms or simply text us again, and we’ll confirm your re-enrollment.

3. SMS Support & Help

If you’re experiencing issues with our SMS program or have any concerns, you may reply “HELP” at any time for assistance. You can also reach out directly by sending an email to:

📧 [email protected]

We are here to support your communication preferences and will do our best to assist you quickly.

4. Message Frequency and Rates

Message and data rates may apply depending on your mobile plan. These charges are the responsibility of the recipient. For more information about your personal text or data plan, please contact your wireless provider directly.

Royal Ridge Builders is not responsible for any delays or undelivered messages. Wireless carriers are not liable for delayed or failed message delivery.

5. Data Usage & Privacy

We value your privacy. Any personal information shared via SMS is handled in accordance with our Privacy Policy, which outlines how data is collected, stored, and protected. We do not rent or sell your phone number to third-party marketers.

If you have any privacy-related questions regarding SMS use, contact us at:

📧 [email protected]